Last Updated: June 2026
This page is maintained by Samoa Smoke BBQ to answer common questions about how we protect your account and your orders. It describes the controls we currently have in place — it is not a third-party certification or audit.
Account access
You sign in with email or with Google. Only you can place orders on your account, and only our authorised staff can serve walk-in customers from the counter.
Encrypted in transit
The whole site is served over HTTPS, so your orders and contact details are encrypted between your phone and our servers.
Role-based controls
Staff and admin features are protected by server-side role checks. Customers can only view and manage their own orders and rewards.
Per-customer data isolation
Our database enforces row-level security so each customer can only read and update their own profile, cart, orders, and reward points.
Payment information
We do not store full card numbers. MyCash and bank transfers are handled in your own banking app; cash on pickup is collected in person at our counter.
Report a concern
If you believe you've found a security issue, please contact us at 733 5871 so we can investigate.
Information we collect
For ordering we collect your name, phone number, optional email address, the items you order, and your chosen pickup slot. Full detail is in our Privacy Policy.
Who can see your data
- You — your profile, orders, cart, notifications, and rewards history.
- Our staff and admins — order and customer details needed to prepare, serve, and follow up on your order.
- Our hosting provider — stores the database and files that power this site on our behalf.
We do not sell your personal information.
Payments
We support three payment methods: MyCash QR, bank transfer, and cash on pickup. Card details are never entered into this site. For MyCash and bank transfer, you upload a proof of payment which our staff verify before confirming the order.
Account & data choices
- You can update your profile and notification preferences from your account page at any time.
- You can request that we delete your account by phoning 733 5871. Some order records may be retained for tax and accounting reasons.
Related policies
This page describes practices we currently follow. It is not a guarantee, certification, or audit, and it does not replace our Privacy Policy or Terms & Conditions.